Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% network uptime for each and every shared hosting account on our web servers. We use an avant-garde cloud Internet hosting platform where every part of the web hosting service is managed by a different group of servers, therefore if one server fails, the remaining ones inside the cluster are going to take over immediately. The cloud platform also minimizes the overall load drastically, so the hosting service is a lot more stable in comparison with a service by which everything runs on one machine and your Internet sites will perform in the very best way. In addition, we have redundant Internet lines and diesel backup generators to ensure that your websites will stay online no matter what. Hardware and software firewalls warrant the adequate operation of our machines in the event of DDoS attacks while in the case of any software issue, we have professionals keeping track of the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each semi-dedicated server package obtained through our company. You can forget about your site being unavailable for whatever reason because we use a top-notch cloud web hosting platform with a custom-built load balancing system. As opposed to handling everything on one web server and risking one service to take everything down, we have now distributed the different services among their own groups of web servers. Put simply, your databases, files, e-mail messages, stats, and so on, are handled by independent clusters, and so the failure of one machine will have no impact on the overall service or on your Internet websites. A variety of backbone Internet providers and diesel-powered backup generators guarantee that infrastructural problems are not going to affect your sites either. We have software and hardware firewalls as well as an experienced team of professionals to check the incoming and outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages feature a 99.9% hosting server and network uptime warranty and repairs and maintenance procedures are part of the other .01% of the time. We test each server thoroughly before we hand it over to the customer and we employ new hardware components to avoid any prospect of hardware troubles. Any unpredicted software problems can be resolved promptly by our system admins as they keep track of all web hosting servers 24/7. To avoid infrastructural complications, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the connection to the servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your web sites are flooded, we can take action instantly and filter the excess traffic before it reaches your dedicated server and interrupts the proper work of your Internet sites.
