Help Channels

  • Video Tutorials
  • Video Tutorials

  • Learn very fast the simplest way to revise a file or move a database through our selection of how–to video lessons.

  • F.A.Q.
  • A F.A.Q. Section

  • We deliver an easy–to–use Frequently Answered Questions section where there are various answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The client support department is working 24/7/365 to handle each of your queries. You will have a response in no more than 1–hour following the ticket application.

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Types of Help and Support

  • Shared Hosting Support
  • Shared Hosting Help & Support

  • If you have troubles utilizing our shared plans services or need to get more resources for your web pages, just let us know and we’ll give you the best tips.

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  • VPS Hosting Support
  • VPS Servers Support

  • Want some assistance handling the SolusVM admin interface? Your VPS is misbehaving? Just let us know, we are happy to help you.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • If you need to get quality help and advice from an admin technician or wish to change the configuration of your dedicated server, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of experienced specialists able to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 all year round.
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