Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section integrated into 2B HOSTING’s Online Control Panel features a selection of help articles and frequently asked questions. Aimed at resolving any common issue that you may have, they are compiled by our support team of experienced technicians.

  • Top quality support service

  • Educational Video Clips

  • If you prefer to see how a task is executed or how a problem is sorted out, instead of just reading about it, then have a look at our collection of how–to video tutorials. They address a variety of different topics and will help you swiftly learn how to work with the Online Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer care service with a 60–minute response time guarantee. Our team of experienced support engineers will be at your disposal to reply to all the enquiries that you could possibly have. During off–peak times, a response will be given in even less than 20 minutes.