Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering great quality support promptly is our top priority, so we backup each shared plans plan with a one hour ticket response warranty. As soon as you send a ticket or drop a message, our user help support crew will do all they possible can to generate the most appropriate answer to your issue and to offer you help in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a group of competent techs who will be ready to react to your issue asap. You can easily communicate with the tech support staff by launching a tech support ticket from your Online Control Panel or by submitting us an e–mail message. On working days, you may as well call us on the telephone or make use of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a detailed knowledge base into the Control Panel to help you to get very helpful step–by–step details at any time. Each part of the Control Panel possesses its own contextual support area displaying a list of how–to articles. We have also organized video lessons to offer you a superior idea of just how to carry out any given procedure.