Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Solution Guarantee

  • Each ticket that you send to the technical assistance team will be handled within approximately 60 minutes. The basic requests are going to be replied to asap. Nonetheless, if the support request you have sent us requires the help of a competent administrator, we’ll forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Expert Technical Help And Support Service

  • We deliver 24x7 customer assistance through a lightning fast ticket platform included in your Control Panel. You can easily e–mail us whenever you want about any of the packages that come pre–installed on your virtual server, including the desired Linux OS, the server management panel and our in–house created Online Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • Each part of the Online Control Panel that is offered cost–free with your VPS gives an inbuilt article base. You will see a bunch of in–depth how to content articles and a collection of step by step video courses that demonstrate all the regular web site control duties. You can start using them by clicking the Help or Video buttons in the top right part of each Control Panel section.